microsoft/call-center-ai
call-center-ai
Send a phone call from AI agent, in an API call. Or, directly call the bot from the configured phone number!
Builder
Microsoft
microsoft • big-tech
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6,427
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Forks
755
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0/100
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Created
Jan 9, 2024
Project creation date
README Summary
Call Center AI is a Microsoft solution that enables AI agents to make and receive phone calls through API integration. The system allows businesses to deploy conversational AI bots that can handle phone interactions directly from configured phone numbers.
AI Dev Skills
Unmapped
Conversational AISpeech-to-Text ProcessingText-to-Speech SynthesisNatural Language ProcessingVoice User Interface DesignTelephony IntegrationReal-time Audio Processing
Tags
Conversational AISpeech-to-Text ProcessingText-to-Speech SynthesisNatural Language ProcessingVoice User Interface DesignTelephony IntegrationReal-time Audio ProcessingAudioAppointment SchedulingTelecommunicationsCloud APICustomer Survey AutomationTextOutbound Sales CallsPhone-based Information RetrievalSelf-hostedVoice AIAgentic AICall CentersCustomer ServiceAutomated Customer SupportBusiness Process AutomationPython
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AI Trends
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Skill Areas
Recent Activity
Updated 5 months ago
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Quality
prototype- Quality
- medium
- Maturity
- prototype
Categories
Dev Tools & AutomationPrimaryRAG & RetrievalEvals & BenchmarkingInference & ServingNLP & TextSearch & KnowledgeOther AI / MLAI AgentsGenerative Media
PM Skills
Developer Platform
Languages
Python100.0%
Timeline
- Project created
- Jan 9, 2024
- Forked
- Mar 13, 2026
- Your last push
- 5 months ago
- Upstream last push
- 5 months ago
- Tracked since
- Oct 27, 2025
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